Effective Date: Jan 2025
1. IntroductionPrincipal Aviation (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website,
https://principalaviation.com/ (the “Website”), engage with our services, or communicate with us.
By using our Website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.
2. Definitions
- Client: Any individual or entity utilizing our charter services.
- Visitor: Any individual browsing our Website without engaging in our services.
- Personal Information: Any data that identifies or relates to an individual, including contact details and financial records.
- Sensitive Personal Information: Includes government-issued identification, payment details, and regulatory documentation.
3. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you, including:
- Personal Information: Name, email address, phone number, mailing address, payment information, government-issued identification (such as passport or driver’s license), and membership details if applicable.
- Flight Preferences & Booking Details: Aircraft preferences, destinations, travel itineraries, past bookings, preferred services, and passenger details.
- Technical Information: IP address, browser type, operating system, device information, log files, and usage patterns.
- Communication Data: Emails, messages, and inquiries you send to us, as well as call recordings for customer support purposes.
- Financial Information: Credit card details, payment transactions, billing history, and refund records.
- Marketing & Preferences Data: Opt-in preferences for receiving marketing, surveys, and promotional offers.
- Regulatory Compliance Information: Aviation licensing details, customs declarations, and other required legal documentation.
4. How We Use Your Information
We use your information to:
- Process and manage your charter requests and bookings efficiently.
- Verify your identity and ensure compliance with aviation regulations.
- Provide personalized customer support and respond to inquiries.
- Improve our Website, services, and user experience through analytics and feedback.
- Send you marketing and promotional communications (if you opt-in), including personalized offers and promotions.
- Detect and prevent fraudulent transactions and ensure secure payment processing.
- Ensure compliance with legal and regulatory obligations, including record-keeping requirements for aviation safety.
- Conduct internal research and data analysis to improve operational efficiency.
5. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Trusted Third-Party Service Providers: Aircraft operators, payment processors, IT service providers, data analytics firms, and customer service providers.
- Regulatory & Legal Authorities: When required by law, regulatory compliance, government requests, or to protect our rights and safety.
- Business Transfers: If we merge, sell, or restructure our business, your information may be transferred as part of the assets to the new entity.
- Affiliates & Partners: Business affiliates or strategic partners that provide complementary services, ensuring seamless charter experiences.
- Marketing & Analytics Partners: To improve user experience and provide relevant offers, in compliance with applicable laws.
6. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of sensitive data, such as payment information.
- Secure servers with restricted access.
- Regular security audits and threat monitoring.
- Employee training on data protection best practices.
- Multi-factor authentication for access to sensitive systems.
However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security. Users should take precautions when sharing sensitive information online.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including:
- Accessing, updating, or deleting your personal information.
- Opting out of marketing communications and targeted advertising.
- Restricting or objecting to data processing under certain conditions.
- Requesting data portability for transfer to another service provider.
- Withdrawing consent where applicable.
To exercise these rights, contact us at [insert contact email]. We may require identity verification before fulfilling requests.
8. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. These include:
- Essential Cookies: Necessary for the functioning of the site.
- Performance Cookies: Help us analyze site usage and improve performance.
- Functional Cookies: Remember user preferences for a customized experience.
- Targeting Cookies: Used for personalized marketing and ad delivery.
You can adjust your browser settings to refuse cookies, but this may impact certain features of the site. For more information, visit our Cookie Policy.
9. Third-Party Links
Our Website may contain links to third-party websites, including aviation service providers, affiliate partners, and external resources. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal data.
10. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal, tax, and compliance requirements. Retention periods depend on the type of data and applicable regulations. Once no longer needed, we securely delete or anonymize your data.
11. Compliance with Laws
Principal Aviation complies with applicable data protection laws, including:
- California Privacy Rights Act (CPRA): If you are a California resident, you have additional rights regarding data access, deletion, and opt-out options.
- General Data Protection Regulation (GDPR): If you are a European Union resident, you have the right to request data portability and restrict processing under certain conditions.
- FAA & TSA Regulations: We comply with all aviation-related legal requirements governing passenger and aircraft information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
13. Contact UsIf you have questions about this Privacy Policy, contact us at:
Principal Aviation
Email:
charter@principalaviation.comPhone:
+1 561-765-4848Website:
https://principalaviation.com/